Model of Experience for Public Organisations with Staff Mobility
Identifieur interne : 000983 ( Main/Exploration ); précédent : 000982; suivant : 000984Model of Experience for Public Organisations with Staff Mobility
Auteurs : Jacek Kitowski [Pologne] ; Krzysztof Krawczyk [Pologne] ; Marta Majewska [Pologne] ; Mariusz Dziewierz [Pologne] ; Renata Słota [Pologne] ; Simon Lambert [Royaume-Uni] ; Alistair Miles [Royaume-Uni] ; Alvaro Arenas [Royaume-Uni] ; Ladislav Hluch [Slovaquie] ; Zoltan Balogh [Slovaquie] ; Michal Laclavik [Slovaquie] ; Sabine Delaître [Espagne] ; Gianni Viano [Italie] ; Simona Stringa [Italie] ; Pasqualino Ferrentino [Italie]Source :
- Lecture Notes in Computer Science [ 0302-9743 ] ; 2004.
Abstract
Abstract: Public organisations with a high rate of staff rotation lose their valuable asset – experience of employees. Mobile employees, who have to face duties at new positions, would find computer assistance helpful in efficient inception. The idea to support current work of employees on the basis of gathered experience in past activities is driving the Pellucid project (IST-2001-34519). To serve experience-base assistance to the employees it is necessary to have experience modelled first. The comprehensive model containing user profiles, which defines experience in the scope of organisation, is described in the paper. The representation of the business process items and employees expertise level in the domain of organisation’s activity is created on the basis of the organisation model. To represent experience an active hint approach is provided. Active hints are presented to employees spontaneously and on demand according to the their level of competence. Furthermore, the methods of experience gathering are discussed in detail on the basis of the platform development in the Pellucid project pilot sites.
Url:
DOI: 10.1007/978-3-540-24683-1_10
Affiliations:
Links toward previous steps (curation, corpus...)
- to stream Istex, to step Corpus: 000C23
- to stream Istex, to step Curation: 000C23
- to stream Istex, to step Checkpoint: 000607
- to stream Main, to step Merge: 000A05
- to stream Main, to step Curation: 000983
Le document en format XML
<record><TEI wicri:istexFullTextTei="biblStruct:series"><teiHeader><fileDesc><titleStmt><title xml:lang="en">Model of Experience for Public Organisations with Staff Mobility</title><author><name sortKey="Kitowski, Jacek" sort="Kitowski, Jacek" uniqKey="Kitowski J" first="Jacek" last="Kitowski">Jacek Kitowski</name></author><author><name sortKey="Krawczyk, Krzysztof" sort="Krawczyk, Krzysztof" uniqKey="Krawczyk K" first="Krzysztof" last="Krawczyk">Krzysztof Krawczyk</name></author><author><name sortKey="Majewska, Marta" sort="Majewska, Marta" uniqKey="Majewska M" first="Marta" last="Majewska">Marta Majewska</name></author><author><name sortKey="Dziewierz, Mariusz" sort="Dziewierz, Mariusz" uniqKey="Dziewierz M" first="Mariusz" last="Dziewierz">Mariusz Dziewierz</name></author><author><name sortKey="Slota, Renata" sort="Slota, Renata" uniqKey="Slota R" first="Renata" last="Słota">Renata Słota</name></author><author><name sortKey="Lambert, Simon" sort="Lambert, Simon" uniqKey="Lambert S" first="Simon" last="Lambert">Simon Lambert</name></author><author><name sortKey="Miles, Alistair" sort="Miles, Alistair" uniqKey="Miles A" first="Alistair" last="Miles">Alistair Miles</name></author><author><name sortKey="Arenas, Alvaro" sort="Arenas, Alvaro" uniqKey="Arenas A" first="Alvaro" last="Arenas">Alvaro Arenas</name></author><author><name sortKey="Hluch, Ladislav" sort="Hluch, Ladislav" uniqKey="Hluch L" first="Ladislav" last="Hluch">Ladislav Hluch</name></author><author><name sortKey="Balogh, Zoltan" sort="Balogh, Zoltan" uniqKey="Balogh Z" first="Zoltan" last="Balogh">Zoltan Balogh</name></author><author><name sortKey="Laclavik, Michal" sort="Laclavik, Michal" uniqKey="Laclavik M" first="Michal" last="Laclavik">Michal Laclavik</name></author><author><name sortKey="Delaitre, Sabine" sort="Delaitre, Sabine" uniqKey="Delaitre S" first="Sabine" last="Delaître">Sabine Delaître</name></author><author><name sortKey="Viano, Gianni" sort="Viano, Gianni" uniqKey="Viano G" first="Gianni" last="Viano">Gianni Viano</name></author><author><name sortKey="Stringa, Simona" sort="Stringa, Simona" uniqKey="Stringa S" first="Simona" last="Stringa">Simona Stringa</name></author><author><name sortKey="Ferrentino, Pasqualino" sort="Ferrentino, Pasqualino" uniqKey="Ferrentino P" first="Pasqualino" last="Ferrentino">Pasqualino Ferrentino</name></author></titleStmt><publicationStmt><idno type="wicri:source">ISTEX</idno><idno type="RBID">ISTEX:89EE610AA00225F06BF92160518ADF9BBAE4E038</idno><date when="2004" year="2004">2004</date><idno type="doi">10.1007/978-3-540-24683-1_10</idno><idno type="url">https://api.istex.fr/document/89EE610AA00225F06BF92160518ADF9BBAE4E038/fulltext/pdf</idno><idno type="wicri:Area/Istex/Corpus">000C23</idno><idno type="wicri:Area/Istex/Curation">000C23</idno><idno type="wicri:Area/Istex/Checkpoint">000607</idno><idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Checkpoint">000607</idno><idno type="wicri:doubleKey">0302-9743:2004:Kitowski J:model:of:experience</idno><idno type="wicri:Area/Main/Merge">000A05</idno><idno type="wicri:Area/Main/Curation">000983</idno><idno type="wicri:Area/Main/Exploration">000983</idno></publicationStmt><sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">Model of Experience for Public Organisations with Staff Mobility</title><author><name sortKey="Kitowski, Jacek" sort="Kitowski, Jacek" uniqKey="Kitowski J" first="Jacek" last="Kitowski">Jacek Kitowski</name><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>ACC CYFRONET-AGH, ul. Nawojki 11, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>Institute of Computer Science, AGH-UST, al. Mickiewicza 30, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation></author><author><name sortKey="Krawczyk, Krzysztof" sort="Krawczyk, Krzysztof" uniqKey="Krawczyk K" first="Krzysztof" last="Krawczyk">Krzysztof Krawczyk</name><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>ACC CYFRONET-AGH, ul. Nawojki 11, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation></author><author><name sortKey="Majewska, Marta" sort="Majewska, Marta" uniqKey="Majewska M" first="Marta" last="Majewska">Marta Majewska</name><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>ACC CYFRONET-AGH, ul. Nawojki 11, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation></author><author><name sortKey="Dziewierz, Mariusz" sort="Dziewierz, Mariusz" uniqKey="Dziewierz M" first="Mariusz" last="Dziewierz">Mariusz Dziewierz</name><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>ACC CYFRONET-AGH, ul. Nawojki 11, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation></author><author><name sortKey="Slota, Renata" sort="Slota, Renata" uniqKey="Slota R" first="Renata" last="Słota">Renata Słota</name><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>ACC CYFRONET-AGH, ul. Nawojki 11, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation><affiliation wicri:level="1"><country xml:lang="fr">Pologne</country><wicri:regionArea>Institute of Computer Science, AGH-UST, al. Mickiewicza 30, Cracow</wicri:regionArea><wicri:noRegion>Cracow</wicri:noRegion></affiliation></author><author><name sortKey="Lambert, Simon" sort="Lambert, Simon" uniqKey="Lambert S" first="Simon" last="Lambert">Simon Lambert</name><affiliation wicri:level="1"><country xml:lang="fr">Royaume-Uni</country><wicri:regionArea>CLRC Rutherford Appleton Laboratory, OX11 0QX, Chilton, Didcot</wicri:regionArea><wicri:noRegion>Didcot</wicri:noRegion></affiliation></author><author><name sortKey="Miles, Alistair" sort="Miles, Alistair" uniqKey="Miles A" first="Alistair" last="Miles">Alistair Miles</name><affiliation wicri:level="1"><country xml:lang="fr">Royaume-Uni</country><wicri:regionArea>CLRC Rutherford Appleton Laboratory, OX11 0QX, Chilton, Didcot</wicri:regionArea><wicri:noRegion>Didcot</wicri:noRegion></affiliation></author><author><name sortKey="Arenas, Alvaro" sort="Arenas, Alvaro" uniqKey="Arenas A" first="Alvaro" last="Arenas">Alvaro Arenas</name><affiliation wicri:level="1"><country xml:lang="fr">Royaume-Uni</country><wicri:regionArea>CLRC Rutherford Appleton Laboratory, OX11 0QX, Chilton, Didcot</wicri:regionArea><wicri:noRegion>Didcot</wicri:noRegion></affiliation></author><author><name sortKey="Hluch, Ladislav" sort="Hluch, Ladislav" uniqKey="Hluch L" first="Ladislav" last="Hluch">Ladislav Hluch</name><affiliation wicri:level="1"><country xml:lang="fr">Slovaquie</country><wicri:regionArea>Institute of Informatics of SAS, Dubravska cesta9, 845 07, Bratislava</wicri:regionArea><wicri:noRegion>Bratislava</wicri:noRegion></affiliation></author><author><name sortKey="Balogh, Zoltan" sort="Balogh, Zoltan" uniqKey="Balogh Z" first="Zoltan" last="Balogh">Zoltan Balogh</name><affiliation wicri:level="1"><country xml:lang="fr">Slovaquie</country><wicri:regionArea>Institute of Informatics of SAS, Dubravska cesta9, 845 07, Bratislava</wicri:regionArea><wicri:noRegion>Bratislava</wicri:noRegion></affiliation></author><author><name sortKey="Laclavik, Michal" sort="Laclavik, Michal" uniqKey="Laclavik M" first="Michal" last="Laclavik">Michal Laclavik</name><affiliation wicri:level="1"><country xml:lang="fr">Slovaquie</country><wicri:regionArea>Institute of Informatics of SAS, Dubravska cesta9, 845 07, Bratislava</wicri:regionArea><wicri:noRegion>Bratislava</wicri:noRegion></affiliation></author><author><name sortKey="Delaitre, Sabine" sort="Delaitre, Sabine" uniqKey="Delaitre S" first="Sabine" last="Delaître">Sabine Delaître</name><affiliation wicri:level="1"><country xml:lang="fr">Espagne</country><wicri:regionArea>Sadiel SA, C/Isaac Newton,s/n., Edificio Sadiel-Isla de la Cartuja, Sevilla</wicri:regionArea><wicri:noRegion>Sevilla</wicri:noRegion></affiliation></author><author><name sortKey="Viano, Gianni" sort="Viano, Gianni" uniqKey="Viano G" first="Gianni" last="Viano">Gianni Viano</name><affiliation wicri:level="1"><country xml:lang="fr">Italie</country><wicri:regionArea>Softeco Sismat SpA, Via De Marini 1, Torre WTC, 16149, Genova</wicri:regionArea><wicri:noRegion>Genova</wicri:noRegion></affiliation></author><author><name sortKey="Stringa, Simona" sort="Stringa, Simona" uniqKey="Stringa S" first="Simona" last="Stringa">Simona Stringa</name><affiliation wicri:level="1"><country xml:lang="fr">Italie</country><wicri:regionArea>Softeco Sismat SpA, Via De Marini 1, Torre WTC, 16149, Genova</wicri:regionArea><wicri:noRegion>Genova</wicri:noRegion></affiliation></author><author><name sortKey="Ferrentino, Pasqualino" sort="Ferrentino, Pasqualino" uniqKey="Ferrentino P" first="Pasqualino" last="Ferrentino">Pasqualino Ferrentino</name><affiliation wicri:level="1"><country xml:lang="fr">Italie</country><wicri:regionArea>Softeco Sismat SpA, Via De Marini 1, Torre WTC, 16149, Genova</wicri:regionArea><wicri:noRegion>Genova</wicri:noRegion></affiliation></author></analytic><monogr></monogr><series><title level="s">Lecture Notes in Computer Science</title><imprint><date>2004</date></imprint><idno type="ISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno></series><idno type="istex">89EE610AA00225F06BF92160518ADF9BBAE4E038</idno><idno type="DOI">10.1007/978-3-540-24683-1_10</idno><idno type="ChapterID">Chap10</idno><idno type="ChapterID">10</idno></biblStruct></sourceDesc></fileDesc><profileDesc><textClass></textClass><langUsage><language ident="en">en</language></langUsage></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Abstract: Public organisations with a high rate of staff rotation lose their valuable asset – experience of employees. Mobile employees, who have to face duties at new positions, would find computer assistance helpful in efficient inception. The idea to support current work of employees on the basis of gathered experience in past activities is driving the Pellucid project (IST-2001-34519). To serve experience-base assistance to the employees it is necessary to have experience modelled first. The comprehensive model containing user profiles, which defines experience in the scope of organisation, is described in the paper. The representation of the business process items and employees expertise level in the domain of organisation’s activity is created on the basis of the organisation model. To represent experience an active hint approach is provided. Active hints are presented to employees spontaneously and on demand according to the their level of competence. Furthermore, the methods of experience gathering are discussed in detail on the basis of the platform development in the Pellucid project pilot sites.</div></front></TEI><affiliations><list><country><li>Espagne</li><li>Italie</li><li>Pologne</li><li>Royaume-Uni</li><li>Slovaquie</li></country></list><tree><country name="Pologne"><noRegion><name sortKey="Kitowski, Jacek" sort="Kitowski, Jacek" uniqKey="Kitowski J" first="Jacek" last="Kitowski">Jacek Kitowski</name></noRegion><name sortKey="Dziewierz, Mariusz" sort="Dziewierz, Mariusz" uniqKey="Dziewierz M" first="Mariusz" last="Dziewierz">Mariusz Dziewierz</name><name sortKey="Kitowski, Jacek" sort="Kitowski, Jacek" uniqKey="Kitowski J" first="Jacek" last="Kitowski">Jacek Kitowski</name><name sortKey="Krawczyk, Krzysztof" sort="Krawczyk, Krzysztof" uniqKey="Krawczyk K" first="Krzysztof" last="Krawczyk">Krzysztof Krawczyk</name><name sortKey="Majewska, Marta" sort="Majewska, Marta" uniqKey="Majewska M" first="Marta" last="Majewska">Marta Majewska</name><name sortKey="Slota, Renata" sort="Slota, Renata" uniqKey="Slota R" first="Renata" last="Słota">Renata Słota</name><name sortKey="Slota, Renata" sort="Slota, Renata" uniqKey="Slota R" first="Renata" last="Słota">Renata Słota</name></country><country name="Royaume-Uni"><noRegion><name sortKey="Lambert, Simon" sort="Lambert, Simon" uniqKey="Lambert S" first="Simon" last="Lambert">Simon Lambert</name></noRegion><name sortKey="Arenas, Alvaro" sort="Arenas, Alvaro" uniqKey="Arenas A" first="Alvaro" last="Arenas">Alvaro Arenas</name><name sortKey="Miles, Alistair" sort="Miles, Alistair" uniqKey="Miles A" first="Alistair" last="Miles">Alistair Miles</name></country><country name="Slovaquie"><noRegion><name sortKey="Hluch, Ladislav" sort="Hluch, Ladislav" uniqKey="Hluch L" first="Ladislav" last="Hluch">Ladislav Hluch</name></noRegion><name sortKey="Balogh, Zoltan" sort="Balogh, Zoltan" uniqKey="Balogh Z" first="Zoltan" last="Balogh">Zoltan Balogh</name><name sortKey="Laclavik, Michal" sort="Laclavik, Michal" uniqKey="Laclavik M" first="Michal" last="Laclavik">Michal Laclavik</name></country><country name="Espagne"><noRegion><name sortKey="Delaitre, Sabine" sort="Delaitre, Sabine" uniqKey="Delaitre S" first="Sabine" last="Delaître">Sabine Delaître</name></noRegion></country><country name="Italie"><noRegion><name sortKey="Viano, Gianni" sort="Viano, Gianni" uniqKey="Viano G" first="Gianni" last="Viano">Gianni Viano</name></noRegion><name sortKey="Ferrentino, Pasqualino" sort="Ferrentino, Pasqualino" uniqKey="Ferrentino P" first="Pasqualino" last="Ferrentino">Pasqualino Ferrentino</name><name sortKey="Stringa, Simona" sort="Stringa, Simona" uniqKey="Stringa S" first="Simona" last="Stringa">Simona Stringa</name></country></tree></affiliations></record>Pour manipuler ce document sous Unix (Dilib)
EXPLOR_STEP=$WICRI_ROOT/Eau/explor/LotaV3/Data/Main/Exploration
HfdSelect -h $EXPLOR_STEP/biblio.hfd -nk 000983 | SxmlIndent | more
Ou
HfdSelect -h $EXPLOR_AREA/Data/Main/Exploration/biblio.hfd -nk 000983 | SxmlIndent | more
Pour mettre un lien sur cette page dans le réseau Wicri
{{Explor lien
|wiki= Eau
|area= LotaV3
|flux= Main
|étape= Exploration
|type= RBID
|clé= ISTEX:89EE610AA00225F06BF92160518ADF9BBAE4E038
|texte= Model of Experience for Public Organisations with Staff Mobility
}}
| This area was generated with Dilib version V0.6.39. |  |